Welcome to the Drivetrain System. Hate fine print? So do we. Here are our promises and expectations at a glance, then the legal documents to back it up. Please read the legalities carefully before using this Site. By using this Site you signify that you have read and agreed to it:
The booking system is an online service provided by Drivetrain, also known as "The Site Owner." It is accessed through the website book.drivetrain.co.nz. This is also known as "the Site", "the Courses System" and "the System". Please read these terms and conditions carefully. By using the Site you are a "Site User" and agree to these terms of use. Site Users include people who manage courses, book course tickets, view the Site or use it in any way. If you choose not to be bound by the terms and conditions, you must not use this Site.
If you purchase a ticket on the System you agree to the Site Owner's terms of sale.
The Site Owner has strict policies to protect its users. If you use the Site to book tickets or to assist in any way with running a course for, or in association with this site, you are agreeing to comply with these policies. You may not use this site to book for or run courses that are not directly associated with Drivetrain. Please read the policies carefully before you use this Site:
The Site Owner may, at its sole discretion, terminate this agreement or restrict your access to the Site without advance notice or liability, for any reason, including your failure to comply with the terms of use of the Site. If your account is terminated you must stop using the Site. In the course of termination for non-compliance with these terms, all rights granted to you will terminate and you will still be liable for any fees and charges that you have committed to during your use of the Site, including but not limited to booking fees.
The Site Owner uses reasonable commercial efforts to keep the Site available 24/7. Exceptions are scheduled maintenance, unscheduled maintenance and system outages. We cannot promise that the Site will always be available and assumes no liability or responsibility for any interruption or its consequences. Book early to avoid being disappointed.
The information on the course pages is provided in good faith and The Site Owner takes all reasonable care to keep the information on the site accurate. The Site Owner assumes no liability or responsibility for any errors or omissions. You are responsible for evaluating the accuracy, completeness and usefulness of all content available through the Site or from a linked Site. You should not assume any booking on this Site is complete until you receive a confirmation email from The Site Owner.
When you pay by credit card via this site you are passed to an e-commerce gateway provider. You will see the provider name before you enter your credit card details. The provider may be ANZ e-Gate, DPS Payment Express, Paymark, Stripe, Braintree, eWay or PayPal. You will enter your credit card details within the secure environment provided by the e-commerce gateway provider. When the provider makes these available, we may store your cardholder name and a masked version of your card number. At no time do we store or have access to your complete card number or other card details. All providers are compliant with the the Payment Card Industry Data Security Standard (PCI DSS). All communication between this site and the payment gateway is encrypted by 128 bit Secure Sockets Layer (SSL) technology.
If you are the cardholder and you dispute any charge on your credit or debit card related to any course, service or product booked through this Site you agree to notify The Site Owner within 24 hours of the scheduled course start time. You agree that The Site Owner will have authority fully equal to that our suppliers in collecting amounts owed for bookings made through this Site from your bank/credit card company or through courts/collection agencies.
The information contained within this Site including graphics and logos are the copyright of The Site Owner. All programming scripts are copyright of The Booking Rooster who developed The Site. All trademarks on this Site are primarily the intellectual property of The Site Owner. Any other trademarks on this Site are trademarks of their respective owner. Nothing contained on this Site should be construed as granting any license or right of use of any trademark or copyright displayed on the Site without the express written consent of The Site Owner, or the third party owner of Intellectual Property.
The Site Owner provides links to other sites. When you click on these links you are leaving our Site and entering another site. These linked sites are not under the control of The Site Owner, and The Site Owner is not responsible for the contents of any linked site. Doing so is entirely at your own risk. You should read the terms and conditions of these sites before using these sites. You may create links from your own website to this Site through a plain text link or through The Site Owner's branded link, provided that you:
The Site Owner reserves the right to require you to remove links to the Site at its sole discretion.
The Site Owner makes no warranty of any kind regarding this Site and/or any materials provided on this Site, all of which are on an "as is" and "as available" basis. The Site Owner, Course Organisers and advertisers on this Site do not warrant the accuracy, completeness, currency or reliability of any of the content of the data found on this Site and expressly disclaim all warranties and conditions of any kind.
The Site Owner will not be held liable for the following courses or their consequences:
The Site Owner may at his sole discretion terminate or restrict your access to any component of this Site, at any time without liability.
You shall defend and indemnify The Site Owner and any third party providers and distributors and their officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by or on your behalf in excess of the liability described herein in any action filed or commenced by any third party against The Site Owner as a result of
• your breach of these Terms or the policies made part of these Terms by reference,
• your violation of any law or the rights of a third party
• your use of our Site.
If any of our terms are held to be unenforceable, it is agreed that the remainder of the terms will remain in full force and effect. This agreement is governed by the laws of New Zealand, and you irrevocably submit to the exclusive jurisdiction of the courts of New Zealand.
The Drivetrain booking system is an online service provided by Drivetrain on the website https://book.drivetrain.co.nz/. This is also known as "the Site". Please read these terms and conditions carefully. By buying a ticket to a course on the Site you are agreeing to these terms and conditions. If you choose not to be bound by the terms and conditions, you must not use this Site.
Tickets sold through this Site are sold by are subject to the following terms and conditions and to any other conditions listed on the ticket. The tickets are sold subject to the following terms and conditions:
Drivetrain's terms of use, privacy policy and cancellations and refunds policy are incorporated into these terms of sale and apply to sales through this Site. Users of the Site should also read the Terms and Conditions before using this Site.
Drivetrain Driving School Limited collects personal information from you, including information about your:
Drive values his privacy and understands that you value yours. If you use the Site to book courses or as an organiser of an course you are bound by this privacy policy.
Your "My Courses" page is private. No one else can see the invitations you have received, what you've accepted and what you have rejected – unless you tell them, give them your Site password or click to share the course. The organiser of an course can see the contact details you choose to share with them via the "my connections" page.
We collect your personal information in order to keep records for driver licencing purposes, and to send to NZQA for recording unit standard results. Besides our staff, we share this information with the following in order to record results of driver licensing endorsement results, unit standards and for audit and moderation:
We will not share the information that we collect with any other third parties, except as required to administer the specific course you have registered for. The information may be hosted with a service provider. Our agreements with them protect the information that we collect from any use by them.
In addition to using your data for the purposes of course and qualification management we may from time to time offer service bulletins or promotions. We may also use the data to check your identity if you you are having difficulties with any of our Site services.
From time to time we may aggregate your information, analyse trends, preferences, and demographics. We may use the aggregated information for other purposes with your prior permission.
"Cookies" are small pieces of information stored by your browser on your computer's hard drive. Cookies do not contain personally identifying information. They do provide details of your IP address, the computer platform that you use (eg Mac or Windows), the browser that you use (eg Microsoft Explorer or Netscape) and what domain you are accessing our Site from. With this information we can do the following:
Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies. You will still be able to visit our Sites with cookies disabled.
You will always have the option to opt in to certain services and to opt out of those services at any stage. This means you may change your mind at any stage about participating in any of our member services.
In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time.
Your right to access your information
The Privacy Act 1993 gives you the right to access and correct this information. You can do so at any time on your "My Profile" page. You can also see your course attendance history on your "My Courses" page.
If you have any questions about this privacy statement, the practices of this Site, or your dealings with Drivetrain or people running courses on its behalf, you can contact us at 027 289 8273.
Drivetrain takes privacy responsibilities very seriously. We adhere to the provisions of the Privacy Act 1993. You can find out more about how this protects your personal information by visiting the website of the Privacy Commission at http://www.privacy.org.nz.
If a course is cancelled after the tickets are bought and paid for, or the course is not of the standard the ticket buyer could have reasonably expected, the booker may be entitled to be refunded for their ticket purchase under the Consumer Guarantees Act 1993.
Notice of cancellation or postponement should ideally be made in writing to train@drivetrain.co.nz , or by text to 0272898273 and followed up with an email. If you cancel your booking at any time you will need to pay for:
If you have any complaints about the course content, your results, or treatment by staff or other course participants please make them direct to The Site Owner on train@drivetrain.co.nz or 027 289 8273.
Complaints are only considered by The Site Owner once they have been acknowledged. The Site Owner can't be held responsible for failure in email, internet, fax, telephone, courier, postal service, telegraph and the likes. If you do not receive an acknowledgement email, call 027 289 8273 urgently. Do not give up calling until you have talked to someone and received your written complaint acknowledgement.
If you feel you might have a legal right to receive a refund you must make a complaint directly to Drivetrain within 24 hours of the course's scheduled start time. At the end of that 24 hour period Drivetrain will not guarantee to be able to help you with refunds in any way. Drivetrain will be deemed to have fully discharged all legal responsibility it might ever have had toward the booker and the student in respect of that course.
If you have any questions about this cancellations and refund policy, the practices of this Site, or your dealings with Drivetrain, you can contact us at 027 289 8273.